Otelbuk policies

Contact & Support

Last updated 30 Jul 2026 Applies to every booking made on Otelbuk

Our support team is available every day of the year.

Guest support

Phone: 1800-200-4567 (toll free, 6am – 12am IST)
Email: care@otelbuk.com — we reply within 4 hours
In-app chat: Profile → Help & support

Partner support

Email: partners@otelbuk.com
Phone: 1800-200-4570 (9am – 8pm IST, Mon–Sat)

Registered office

Otelbuk Hospitality Private Limited
4th Floor, Prestige Atrium, 12 Residency Road
Bengaluru 560025, Karnataka, India

Grievance officer

As required under the Consumer Protection (E-Commerce) Rules, complaints not resolved through the channels above may be escalated to grievance@otelbuk.com. We acknowledge within 48 hours and resolve within 30 days.

Something here unclear? Wording in a policy should never cost you money. Ask us and we will explain it in plain language — message support or call 1800-200-4567 between 6am and midnight.